Q&A
Return / Exchange / Refund Policy
We want you to be happy with your purchase!
Please review our policy below:
- Returns are accepted within 30 days from the date of purchase.
- Shipping and handling fees are non-refundable.
- Customers are responsible for all return shipping costs.
- A 30% restocking fee applies to all returned items (excluding defective products).
- Exchanges will be offered only after the returned items have been inspected and approved.
- If your item is defective, you are eligible for a full refund with no restocking fee.
- If you have any questions or need support, please don’t hesitate to contact us.
Shipping
Please allow us 2-3 days to assemble your product and ready to be shipped out.
- Domestic Shipping (United States only)
- USPS First-Class Package
- USPS Priority Mail
- USPS Priority Mail Express
- International Shipping
- USPS First-Class Package International
- USPS Priority Mail International
- USPS Priority Mail Express international
- Special Shipping Rate for Stickers and Decals
- Free shipping
- All 50 states
- Special Rate Available
- Covers up to $120 in purchase of Stickers and Decals
- Domestic
- International
- IF THERE IS ANY PRODUCT OTHER THAN STICKERS AND DECALS, SHIPPING RATE DOES NOT APPLY
- IF YOU CHOOSE THE RATE WILL RESULT IN CANCELLATION OF THE ORDER. See store policy for more details.
- Free Local Delivery FOR OAHU HAWAII RESIDENTS
- TEMPORARY UNAVAILABLE
- ONLY for OAHU residents
- Local delivery option is only available at following available Locations: Honolulu (From Hawaii Kai to Salt lake), Aiea, Ewa, Kapolei, Kailua, Kaneohe, Kunia, Pearl City, Mililani, Wahiawa and
Waipahu
Policy
We are not responsible for following listed;
- Issues caused by incorrect billing/shipping information provided by customer upon checkout.
- We are not responsible for any lost, stolen, or damaged shipments.
- We are not responsible for delayed shipments caused by the shipping carrier.
- The buyer assumes all responsibilities of claims made with the shipping carrier.
Custom Merchandise Policy
We are not responsible for following listed;
- Copyright ownership of the photo we receive by the purchaser
- We are not responsible for any copyright, trademark and any legality associated with the photo that we receive by the purchaser
- We will not change your designs once it begin its process of making
- We are not responsible for sending wrong photograph and printing it on the final product.