Q&A

ALL ITEMS ARE FINAL NO RETURN OR REFUND

Accommodation must be made within 10 days after purchasing.

Only accepted for special circumstances;

  • We do not refund shipping and handling
  • All shipping cost associated with return or refund will be responsible by customer
  • 30% restocking fee for all return
  • Defected or wrong item shipped 
Shipping
Please allow us 2-3 days to assemble your product and ready to be shipped out.
  • Domestic Shipping (United States only)
    • USPS First-Class Package
    • USPS Priority Mail
    • USPS Priority Mail Express
  • International Shipping
    • USPS First-Class Package International
    • USPS Priority Mail International
    • USPS Priority Mail Express international
  • Special Shipping Rate for Stickers and Decals 
    • Domestic
      • Free shipping
      • All 50 states 
    • International
      • Special Rate Available
      • Covers up to $120 in purchase of Stickers and Decals
    • IF THERE IS ANY PRODUCT OTHER THAN STICKERS AND DECALS, SHIPPING RATE DOES NOT APPLY
    • IF YOU CHOOSE THE RATE WILL RESULT IN CANCELLATION OF THE ORDER. See store policy for more details.
  • Free Local Delivery FOR OAHU HAWAII RESIDENTS
    • ONLY for OAHU residents
    • Local delivery option is only available at following available Locations: Honolulu (From Hawaii Kai to Salt lake), Aiea, Ewa, Kapolei, Kailua, Kaneohe, Kunia, Pearl City, Mililani, Wahiawa and
      Waipahu

Policy

We are not responsible for following listed;

  • Issues caused by incorrect billing/shipping information provided by customer upon checkout.
  • We are not responsible for any lost, stolen, or damaged shipments. 
  • We are not responsible for delayed shipments caused by the shipping carrier.
  • The buyer assumes all responsibilities of claims made with the shipping carrier.

Custom Merchandise Policy

We are not responsible for following listed;

  • Copyright ownership of the photo we receive by the purchaser
  • We are not responsible for any copyright, trademark and any legality associated with the photo that we receive by the purchaser
  • We will not change your designs once it begin its process of making
  • We are not responsible for sending wrong photograph and printing it on the final product.